This screen is used to create and edit customer alerts.

The fields are as follows:
Date - the start date of the alert - defaults to the current date
End Date - the end date of the alert
Alert Type - select from those available - these are set via Administration|Lookups|Customer Alert Type
Priority - this displays the priority of the alert - see above link
Reason - a short version of the Notes text
Author - this defaults to your user name, but can be set to that of any user
Notes - the long version of the reason for the alert
Status - can be either In Progress or Completed
 

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