Communications in medical records (2.2)

Upgrading to 2.2 has been a seemless affair. Congratulations to Tim & Tony for the release.

 

In regards to have Customer & Patient communications shown in the Visit Editor->Summary tab;

 

1. Color

Is there a color setting like the other elements?

# Patient history colours
history.note.colour                                  = '#ffffff'
history.problem.colour                               = '#ffb1c6'
history.medication.colour                            = '#ffecb1'
history.weight.colour                                = '#d1ffb1'
 

2. A suggested refinement

Customer Notes and Patient Notes have become important areas for us to record information not relevant to the medical record. Some of this requires discretion and would be preferable not to be visible on a consult room computer by default.

Would it be feasible to add a "Hidden" node to the Customer Communication Reason which allowed for some customer & patient note types to not appear in the Customer record?

Cheers

Matt

 

 

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Re: Communications in medical records (2.2)

1. There isn't configuration support for communications entries at present.

What colour did you want?

2. You can suppress communication display in patient history for the current user by:

  • clicking (i.e. Preferences)
  • going to the Patient History tab
  • unticking Show Communications
  • clicking OK

All communications for the current patient are still available in Patients - Medical Records - Communications.

Re: Communications in medical records (2.2)

Thanks Tim,

I reckon seeing some communications in the summary is really helpful (emails, sms etc), so I'd rather not turn them off all together.

Having the ability to supress them by Reason type might allow some to be shown and some not? 

 

 

 

Re: Communications in medical records (2.2)

Sorry, missed the color preference...

Pastel purple ;-)

#ECECFC

Re: Communications in medical records (2.2)

The colour change is now available in 2.2.1.

In terms of suppressing communications by reason, I'm not sure how well this would work.

There are a couple of generic reasons included in the distribution which are assigned based on the operation performed e.g.:

  • Ad hoc Email
  • Ad hoc SMS
  • Appointment Reminder
  • Forwarded Documents
  • Patient Reminder
  • Statement

Would you mark some of these as sensitive, or create custom ones (e.g. Sensitive Email) and then go through and manually assign communications the appropriate reason after they have been sent?

 

Re: Communications in medical records (2.2)

"mark some of these as sensitive"

This sort of filtering by reason would be our ideal solution but being able to supress indiviudal communications would work as well with a little training (gulp). 

 

For a  more generally applicable configuration perhaps "Show in Medical Record" by reason (white listing).

 

If it was easier to only allow this to newly created/custom reasons (not the generic inbuilts) it would work just as well. 

Re: Communications in medical records (2.2)

Do you wish to hide sensitive communications completely, or do you want there to be a placeholder in the history display e.g.:

  • Click to show email
    This would display the email in a popup
  • [+] SMS
    This would show the SMS inline when the [+] button is pressed.
    The [+] would change to a [-] button to hide it again.

If you hide sensitive communications completely, they would still be available in:

  • Patients - Medical Records - Communications; and
  • Customers - Communications & Alerts

 

Re: Communications in medical records (2.2)

- The email and SMS reveal options are excellent.

- Our preference would be hide completely from the medical record for communications marked sensitive.

 

Re: Communications in medical records (2.2)

Just to be clear, any facility to suppress sensitive communications would only apply to the Patient - Medical Records - Summary screen.
It would be enabled on a per-communication reason basis.

If they are hidden completely, you would only be aware they exist by going to either:

  • Patients - Medical Records - Communications; or
  • Customers - Communications & Alerts

 

Re: Communications in medical records (2.2)

Yep. Sounds good Tim.

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