Application error when clicking on insurance tab after upgrading to 2.1.2

Hi all,

Happy new year in 2020! I wonder if anyone encountered any problem with insurance claim after upgrading to 2.1.2? We had Petsure Vethub installed when we were using 2.0.4 and we were able to submit insurance claims for our clients without any issue. After we upgraded to 2.1.2, we received the following dialogue box when we clicked on the patient Insurance tab (if the patient has had previous insurance claim before):

"An application error has occured. Your session has been reset."

We are not able to get in to submit any insurance claim for our patients at the moment. We've added Insurance Claim roles for all our users. Is there any new configuration we need to do in order to make it work again?

Kind regards,

Anthony

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Re: Application error when clicking on insurance tab after ...

You will also need to upgrade the PetSure plugin. Contact them to get the latest version for 2.1.

Re: Application error when clicking on insurance tab after ...

Hi Tim,

Thanks for your quick reply! I'll contact Petsure next.

Kind regards,

Anthony (ActiVet)

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