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Cancel appointments following euthanasias

Submitted by annaplatt on Fri, 10/01/2020 - 12:22
in

Hello - apologies if this has been addressed previously.

Is there a way that future appointments are canceled automatically following euthanasia? May be there already is and we are not using this feature!

Thank you Anna

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Re: Cancel appointments following euthanasias

Submitted by tanderson on Fri, 10/01/2020 - 13:03.

There isn't an automated solution for this.

However, you can go to Customers - Information - Appointments. This will show all pending appointments for the customer, so you can easily find any upcoming appointments for the patient and cancel them.

Re: Cancel appointments following euthanasias

Submitted by annaplatt on Fri, 10/01/2020 - 20:20.

yes.... but in the moment that simply does not get done.

It would be nice - and a reasonable expectation, for it to be automatic :)

Re: Cancel appointments following euthanasias

Submitted by tanderson on Sat, 11/01/2020 - 08:30.

I've created a new project for this: Automate housekeeping for inactive customers and patients

Re: Cancel appointments following euthanasias

Submitted by annaplatt on Wed, 15/01/2020 - 14:09.

 

Thank you - appreciate it!

Re: Cancel appointments following euthanasias

Submitted by annaplatt on Wed, 15/01/2020 - 14:09.

 

Thank you - appreciate it!

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