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Pension discount not applying

Submitted by admin@harboursi... on Wed, 29/03/2023 - 12:39
in

The discount for pensioners as stopped applying to invoices ?

 

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Re: Pension discount not applying

Submitted by tony on Wed, 29/03/2023 - 15:18.

Hi,

I expect your Discount Groups, Discount types and the associated setup of product types against these are incorrect or have changed.  I suggest you review these are per the documentation on this site i.e 

https://www.openvpms.org/documentation/csh/2.3/concepts/discounts

If you need more specific and direct assistance from our support team to diagnose and help you fix this issue  I suggest you raise a support ticket via support[at]openvpms[dot]com.

Our support team would be happy to work with you. 

 

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