SMS Reminders in 1.8
Submitted by Guest on Thu, 15/10/2015 - 17:42
Hello,
I have just upgraded to v1.8. I was looking forward to the feature where when reminders were generated, they would automatically send SMS.
When I generated reminders for the coming week, any SMS-enabled customers just have "list" written beside their name. ie, not "email" or "post".
What have I configured wrong here?
Re: SMS Reminders in 1.8
All document templates used for reminders must have SMS text. This includes the Grouped Reminders template.
-Tim
Re: SMS Reminders in 1.8
Thanks for your reply Tim. I updated the SMS text for some reminder templates. But still getting the "list" option when I run a reminder report.
Anything else I'm missing?
Re: SMS Reminders in 1.8
Check out the documentation, in particular the sections "Post, Email, SMS, List or Export?" and "SMS Reminders"
Re: SMS Reminders in 1.8
Your GROUP reminder must also have SMS text even if it isnt used.
Also each client must have the SMS flag marked against atleast 1 mobile number