Hi,

When a client books an appointment, our staff have started clicking the Remind button to send them an instant SMS about their appointment.

If they do this, the automatic SMS reminders we have configured for the day before their appointment is not sent (the bell is already gold so it doesn't send).

We would like the automatic SMSs to still send as an extra reminder (sometimes appointments are made weeks in advance)

Hi,

Would it be possible to have a tick box on each line of the Supplier Deliveries so I can delete multiple lines in one go. We have quite a few items which are not invoice items in OpenVPMS, so I need to delete them one by one each time. Would be great if I could select all the items that don't have an OpenVPMS product and delete in one go.

Hi,

A request from our reception team.

When checking out a patient, at the receipt step, we click mail to send the invoice to the client. It then takes you back to the same pop-up to either print or skip. We don't believe this is necessary as we never want to print it / email it again.

If other clinics don't agree and would prefer it to continue to do the pop-up twice, that's fine, but thought I'd raise it as a possible removal.

Greta

Just wondering is there a report for vaccine recall rate? Doing some benchmarking with Lincoln Institute. The data required is:

Recall %
The average monthly percent of vaccines due that are completed on time. If reporting permits provide average of up to last 12 months.

Thanks, James

Hello can some one please point me in the direction of the best report to run to see the breakdown of income into the various categories

ie dental, surgery, consults, pathology

Thank you Anna

By Design or By neglect I currently have 760 pages of administrative messages pending in my OpenVPMS inbox....

be nice to be able to manage them by Multiselect or search and delete...

Cheers

Ben

Hello,

We are wanting to implement service ratios for a select range of service fees we charge on a Saturday. However, I cannot find a way of viewing what these fees will be in advance. It would be ideal if our reception staff had a way of providing an estimate of charges whether it be a mock invoice or an estimate rather than manually have to calculate what 15% extra will be. Particularly when it only applies to services not medications etc this can make it tedious. We quite often have clients wanting to know in advance what they will be looking at. 

Hi,

Is there a way to restrict a certain product or product type from being invoiced by non-admin users?

We would like to stop staff from applying the product "Discount" to invoices.

Thanks,

Greta

I was reviewing reminder errors and noted that on one of our staff accounts (someone had been testing)

A reminder for flea and tick was generated the reminder has 2 reminders

at 0 days -> Rule 1 SMS, RULE 2 Email

In this case the email got sent because there is no phone number

at +7days -> Rule 1 List

Hi All,

We are looking at developing a new Recall feature which allows products to generate one or more tasks in specified Worklists.  

The basic design concept :