Home › Forums › Users › General User's Discussion ›

Patient Locations

Submitted by CWearne on Mon, 13/12/2021 - 20:49
in

Dear Forum Members,

I am having trouble using the patient locations relationship. I have the situation where a pet is owned by one person but kept at another's house. I have added the keeper as a new account. In the edit screen of the new keeper I have tried adding a patient location relationship but when I search for the patient no results are displayed. It doesn't matter what name I type, even Bella of which there are numerous, no patients show up in the find screen.

Any pointers from someone who uses this feature would be much appreciated.

 

Kind regards

 

Chris

‹ Invoice Reminders Report for number of patients checked into worklist ›

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

Re: Patient Locations

Submitted by tony on Wed, 22/12/2021 - 08:21.

Hi Chris,

The patient location information is informational only and not used in any searches. So the patient will need to have a patient ownership relationship to appear in your searches by customer name and patient and will not appear if you enter the customer name of the location relationship.

Hope this makes sense.

Cheers
Tony

Re: Patient Locations

Submitted by CWearne on Wed, 29/12/2021 - 05:59.

Thanks very much Tony. Understood now.

Syndicate content