Frequently Asked Questions - OpenVPMS software

Questions and answers about the openVPMS product.

The OpenVPMS Reporting interface is a standardised reporting interface that will allow users, implementors and developers to create and generate reports utilising any information stored in the OpenVPMS backend database.

In the unlikely event of Open VPMS ceasing to exist as an organisation, the software development community will still be able to service and modify your software as there will be ongoing access to the code. This is very different to the proprietary model which would see users potentially stranded without options for support or ongoing development.

The costs of support will be market driven and not under OpenVPMS control. We believe this competitive model will deliver high quality cost effective services to the industry. By directly fostering and providing non-proprietary support to service providers without exclusivity, OpenVPMS intends that the choice of service providers should grow in number. This competition will keep service costs competitive.

Also remember that through the Open VPMS website, a subscriber can access the whole community of users and share problems & solutions this way.

As mentioned above OpenVPMS does not deliver direct support services to end users but will sponsor and contribute heavily to openvpms.org which provides online forums, knowledgebases and FAQ services.

This source of information has grown quickly and become a centralised source of knowledge to all users and developers. We also maintain and foster direct relationships with accredited business partners who can provide specific services to you ranging from training, technical support, system integration and development support. This network will grow quickly again providing you with choice. Obviously these services will incur various charges outside of your annual subscription fee. Again you will have a choice on the partner you wish to deal with based on financial, geographical or other factors.

The OpenVPMS Web Application is a fully functional Veterinary Practice Management System designed to operate in a standard web browser like Internet Explorer and Firefox.

This application will grow in functionality as we and other developers include new functions dictated by the users needs. You can start to see the strength of the open source model emerge here.

Other developers are completely free to extend this software and share these extensions with the other subscribers or to deliver new functionality in their own proprietary applications that utilise the core OpenVPMS Business Framework. The OpenVPMS Web Application will also serve as a reference application to allow other developers to learn how to talk to and program for the OpenVPMS Business Framework.

The OpenVPMS (Veterinary Practice Management Software) Business Framework is a software component that will form the basis of all the software that OpenVPMS delivers. It provides all the core business and database functions that are required by Veterinary Practice Management Systems.

The same core set of functions are utilised by all VPMS systems in one way or another and this software will encapsulate all this in a standardised layer that can be utilised by many independent applications. In technical language this is often called a middle-tier application.

The Business Framework will be delivered using a platform independent language allowing people to install it on any current operating system.
It is designed so any programming languages can use it and is independent of system architecture. This means developers are free to use any development environment or language they feel will deliver their solution.