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Email going to Office365 - any advice on setup

Submitted by Des Thornton on Wed, 26/04/2023 - 19:28
in

Good evening

Our hosted email provider is dropping hosted Exchange so we have been forced to go to a new provider who uses Office365.  This means I have to configure the email settings in to use smtp.office365.com with STARTTLS as the sender.  

The new environment is setup and working with general email but when I just tried it as a setting in OpenVPMS I got a sending error?  The old system has not gone off the air yet so emails are still going out but I am wondering if anyone has configured office365 as the outgoing mail location and if there are any tips for a new player!

All help much appreciated .... if I get a solution I will email what sorted it.

Thanks
Des
The old dad who helps out with IT

 

‹ Printing from OPENVPMS - number of copies doesnt do anything Very slow to access records etc ›

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Re: Email going to Office365 - any advice on setup

Submitted by tanderson on Thu, 27/04/2023 - 09:11.

What error are you getting? The port should be 587.

 

Re: Email going to Office365 - any advice on setup

Submitted by Des Thornton on Thu, 27/04/2023 - 10:50.

The delivery fails with the following message but  I know the details are correct :

 

Re: Email going to Office365 - any advice on setup

Submitted by tony on Thu, 27/04/2023 - 11:09.

Hi Des,

You will need to get your provider to setup an office365 mail connector as per option 3 in this article:

https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-...

and then update your openvpms mail server settings as shown in the article.   i.e connectro name , port and security settings.

Hope that helps.

Cheers
Tony

Re: Email going to Office365 - any advice on setup

Submitted by Des Thornton on Fri, 28/04/2023 - 12:28.

Thanks very much Tony ... I will follow up

Best regards Des

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