There is possibly an infuriating problem with client numbers. I would like to know how many clients I have and also the number of new clients.

But I have found that when a new client is started the client number goes to 2 numbers above, not 1. Does that mean I have half the number given by the " client number". This is very annoying if correct. 

C Godfrey Sydney

Title says it all 

I actually thought this was already limited.  I think it should be restricted or alteast configurable.  

It is illegal in most states to sell a Prescription medication without associating it with a patient.

Hi everyone,

We have only recently started using the Investigations workspace as a task manager for several test types. These test types update their statuses automatically. Examples include external & in-house lab tests and imaging studies. It has become a very busy list. We use the workspace to task manage external lab results. Clearing the list by hitting the "Mark Reviewed" button for all the other test types whilst simple enough, is time consuming for the staff assigned to manage this list.   

Autoscroll in schedules is a neat little feature. Very popular with our vets.

Our reception team don't love it :-) 

We noted today that if they disable it in their user preferences, the autoscroll does not happen on "Find" but the polling request ignores the user preference. 

Have I missed something?

Cheers

matt

Our receptionist had a lapse yesterday processing a payment. Not sure exactly what caused her confusion but she ended up reversing the payment and the invoice.

The patient is insured and would like to claim for their visit. When we generate a claim, the amount claimed is $0. I assume the visit is associated with invoice 1326699 and as that invoice has been reversed it is generating a $0 claim.

Has anyone used Talkatoo? One of our vets are doing a trial but wanted to know if it's something that could be intergrated with OpenVPMS. https://talkatoo.com/veterinary/

Hi,

It seems we can write an unlimited amount of text in a note, but when we print/email the patient history, if the note is long it won't appear. Is this something to do with our document set up or OpenVPMS?

Thanks,

Greta

Hi

We have more and more clients now with Pet insurance and a few that save up claiming for the whole year then want us to print each invoice for pet that is insured.

It could be a multiple pet household with only one pet insured, there are many variables.

My question is: Is there a report that allows us to print the invoices for a certain patient in a certain date range?

If not is this something we could perhaps fund in the future?

Regards

Di

North Hobart Vet Hospital

Hi,

When trying to add an htm document to an email using the 'Attach' button, we get the following error "Failed to export document".

PDF and other documents work fine, but the htm ones cannot be added.

An example of this is our ASAP results are htm. If we are sending a patient history to client, we cannot add the ASAP results to the email by using the 'attach' button and clicking on the asap result.

Is this fixable?

Greta

Hi,

We have noticed that you can no longer email a history for just a particular date.

You used to be able to change the dates you wanted to see in the patient history and email and it would only email that day that you wanted, now it changes it on the screen to only show a particular day but the attachment has all the history.

Thanks,

Greta